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International Communications & Business Internship in Birmingham at Claire's

Date Posted: 4/19/2019

Job Snapshot

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Job Description

About Claire’s

Claire’s is a leading fashion retailer specialising in accessories, jewellery and cosmetics for a target market of young girls and women. In terms of growth there’s no stopping us as we continue to extend our presence across Europe and branch out into new territories. Currently we total over 3,000 stores worldwide, of which over 1,200 can be found in Europe.

Our European head office is based in Birmingham, where we have our fun, diverse and experienced Communications and Operations team.

The International Communications and Business Intern role will sit within the Operations team and will learn about provide clear, concise and accurate communication and effective support between the retail and Central Office.

You will be involved in;

  • Dealing with enquiries from the shared inboxes – Retail, Store Comms and Ear Piercing Licensing from the Regional and District Sales Managers and complete GPRs with this information.
  • Coordinating incoming calls/voicemails from Field team and store staff and forwarding computerised GPRs to the correct department and to ensure that the solutions to any problems are completed
  • Coordinating and sending Communications, Roadmaps, Memo Packs and weekly reports through the Claire’s HUB and Inotes.
  • Processing store supplies and graphic orders for the field and store team as well as dealing with any issues raised.
  • Assisting with booking accommodation, flights and trains for European DSM’s and field team when required.
  • Supporting the EU Operations team during any Field and HO meetings.
  • Ensuring that all new and updated paperwork is translated in a timely manner

About You

  • You will be studying a Business or Communications related degree
  • Experience of working in a customer facing role or activities related to this
  • You may have an additional language in your skillset
  • A team worker and organised

Please note this is a 4 week internship. Programme duration: Monday 1st July to Friday 26th July.

Applications close 24th May, please apply with your CV and provide a cover letter of why you would like to gain experience working for Claires!