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Manager, Ecommerce Development in Hoffman Estates, IL at Claire's

Date Posted: 3/17/2019

Job Snapshot

Job Description

The Manager, eCommerce Development is responsible for overall team delivery of architecture, design, development, quality assurance and support for various web and mobile technologies. This leader will assist in driving the technological needs and ensuring the timely and quality delivery of code by working with cross functional teams to prioritize and execute against a plan.

RESPONSIBILITIES

  • Develop new features, plugins, and bug fixes to enhance the quality of our customer experience on our Salesforce Commerce Cloud platform
  • Responsible for on time deployment of all website activities and updates, including timely platform upgrades and security patches
  • Keep up with the latest industry specific technological trends, bringing expertise in how we can innovate our platform
  • Drive the technical aspects of solutions, providing technical guidance and expertise to teams
  • Drives continuous improvement to deliver solutions that are at the forefront of industry leading techniques while also adhering to analytical best practices
  • Understand, teach, and sponsor technical skills development in support of high quality code components, systems, and solutions
  • Work with IT, Finance and Operations monitoring transactions and order processing
  • Monitor projects to ensure they are proceeding as planned and on schedule/budget. Review and challenge (if needed) time estimates from solution providers. Escalate issues to management that can/are affecting on-time/on-budget delivery
  • Ensure solution quality and effective delivery of solution to the business. Perform/coordinate functional testing of the deliverables from service providers. Coordinate the review of Test Plans and User Acceptance testing
  • Define go-live plan and coordinate its execution. Ensure updated system documentation is maintained
  • Serve as a liaison and primary point of contact within the eCommerce organization for cross functional partners acting as a project manager to evaluate, prioritize, develop, manage, implement and test eCommerce initiatives

QUALIFICATIONS + EXPERIENCE

  • 3-5 years’ experience in a technical role leading/mentoring by example
  • Proficiency with ecommerce platforms such as Salesforce Commerce Cloud
  • Strong understanding of online search and online marketing
  • Bachelor's Degree in IT or Engineering is required for this role
  • Very strong analytical skills
  • Strong software development leadership skills
  • Exceptional judgment, strategic thinking, and creative problem-solving skills
  • Comfortable with thinking outside the box and challenging the status quo, respectfully and courageously, to deliver results in a dynamic environment
  • Experience with Agile methodology and use of JIRA